Check in calmly, listen without rushing to fix things, and offer one practical...

https://www.bookmarking-keys.win/listen-without-rushing-to-fix-things-ask-what-would-help-today-and-offer-one-3

Check in calmly, listen without rushing to fix things, and offer one practical step, like sitting with them while they make a call. Try: “I’m here, and we can take this one step at a time.” Keep boundaries. Support may take more than one conversation.