Listen without rushing to fix things, ask what would help, and offer one...

https://www.hotel-bookmarkings.win/listen-without-rushing-to-fix-things-ask-what-would-help-then-offer-one

Listen without rushing to fix things, ask what would help, and offer one practical step, like a ride or help booking an appointment. You can say, “I’m here with you. Want me to sit with you?” Set clear boundaries, too