Listen without rushing to fix things. Ask what would help today, and offer one...

https://spark-wiki.win/index.php/What_Does_the_U.S._Surgeon_General_Say_About_Substance_Use_Disorders%3F

Listen without rushing to fix things. Ask what would help today, and offer one practical step. You might say, “I’m here, and we can take this one step at a time.” Keep kind boundaries. Support may take more than one conversation.