Voice AI can miss the mark with answers when it mishears or guesses too much....

https://meet-wiki.win/index.php/How_Do_I_Test_a_Voice_Agent_Like_Real_Customers_Use_It%3F

Voice AI can miss the mark with answers when it mishears or guesses too much. To catch errors early, one smart tactic is adding a simple readback of order IDs—having the system repeat them aloud lets customers confirm details right away